Frequently Asked Questions

We offer a range of accounts to suit your needs, including checking, savings, and CDs. Each comes with competitive rates and convenient features to make managing your money a breeze. 

Tech Credit Union is open to the following communities and membership affiliations: Anyone living or working in the following Indiana communities:

• Jasper County, IN
• Lake County, IN
• LaPorte County, IN
• Newton County, IN
• Porter County, IN
• Starke County, IN

Anyone living or working in the following Illinois communities:

• Calumet City, IL and the surrounding communities of Burnham, Chicago Heights, Dixmoor, Dolton, East Hazel Crest, Hazel Crest, Flossmoor, Ford Heights, Glenwood, Harvey, Homewood, Lansing, Lynwood, Phoenix, Sauk Village, South Holland, Steger, Thornton
• Grundy County, IL
• Orland Park, IL and the surrounding communities of Chicago Ridge, Country Club Hills, Crestwood, Hickory Hills, Lemont, Markham, Matteson, Merrionette Park, Midlothian, Oak Forest, Oak Lawn, Olympia Fields, Palos Heights, Palos Hills, Palos Park, Park Forest, Richton Park, Robbins, Tinley Park, Willowbrook, Willow Springs, Worth
• Will County, IL

Family members through blood or marriage of current Tech Credit Union members.

Employees and members of qualified Corporate Member Groups. Family members of persons in qualified Corporate Member Groups, whether or not the person in the member group is a Tech Credit Union member.

Opening an account is easy! You can apply online via our website or visit one of our branches to get started. You’ll need a valid government-issued ID and some personal details like your Social Security number to complete the process. Click here to open an account now!

Yes! Our Tech CU Mobile App allows you to manage your accounts anytime, anywhere. You can check balances, transfer funds, pay bills, and even deposit checks with ease. Download the app for iOS or Android today! 

Absolutely! Our mobile deposit feature allows you to deposit checks quickly and securely without visiting a branch. All you need is your phone’s camera. 

We have branches and ATMs conveniently located in your community, as well as access to over 36,000 surcharge-free ATMs nationwide through our network. Use our ATM locator to find one near you! Feel free to visit our branches page to view the map.

To keep your account secure, Tech Credit Union uses IDCheck to verify your identity when making cash or check withdrawals at Shared Branch locations with an out-of-state ID. You’ll simply scan a QR code in the branch or visit verify.coop.org to complete a quick multi-factor verification. This includes uploading your ID, taking a selfie, and entering a one-time passcode shown to the teller to finish your transaction.

You can update your contact information through online banking or by visiting a branch. Need help? Contact our support team, and we’ll guide you every step of the way. 

No worries! Just click the "Forgot Password?" link on the online banking login page. Follow the steps, and you’ll regain access in no time. 

Applying is simple! You can apply online for a credit card through our 3^rd party affiliate in minutes by visiting the loan section of our website here. If you prefer, stop by a branch for personalized assistance. Apply for a loan here!

You can check your loan status by logging into your online account or contacting our loan department directly. We’ll make sure you’re always in the loop! 

Yes! Our online banking platform makes it easy to schedule and make loan payments. It’s quick, secure, and hassle-free. 

If you suspect fraud, contact us immediately at 800.276.8324. Our team is here to help protect your account and guide you through any necessary steps to secure your finances. 

With our new card controls feature. You can also manage your Tech CU debit card(s) for greater security and convenience. With real-time alerts, you can stay on top of your account and easily watch for fraudulent activity.
This feature allows you to temporarily turn a card’s active status on/off. 

We use advanced encryption and security measures to keep your data safe. For added peace of mind, we recommend setting up account alerts so you’re instantly notified of any activity. 

Report a lost or stolen card by calling our support line at 800.276.8324 or logging into your online account. We’ll deactivate your card and issue a replacement right away. 

IDCheck is a new identity verification service that helps protect you against account takeover fraud, especially during in-person visits at Shared Branch locations. It ensures that only you can access your account, even when using an out-of-state ID.

When visiting a Shared Branch and presenting an out-of-state ID, the teller will direct you to complete a quick identity verification process using a secure QR code or by visiting verify.coop.org. This process includes scanning your ID and taking a selfie to confirm your identity.

Here’s what you’ll need to do:

1. Scan the QR code in the branch or go to verify.coop.org.

2. Select “Tech Credit Union” from the list.

3. Enter your member number and the last four digits of your SSN.

4. Upload a clear photo of your government-issued ID.

5. Take a selfie.

6. Show the one-time passcode (valid for 20 minutes) to the teller to complete your transaction.

Yes! You’ll have the option to save your validation after completing the verification. This makes the process even faster the next time you visit a Shared Branch.

IDCheck is currently required only for members using out-of-state IDs at Shared Branch locations when performing cash or check withdrawals. It adds an essential layer of security while keeping your experience simple and efficient.

As a member, you’ll enjoy competitive rates, personalized service, modern tech features, and access to financial wellness resources. Being part of Tech CU means being part of a supportive community that puts your financial success first! 

We’re proud to offer advanced features like mobile deposit, online bill pay, account alerts, card controls and a cutting-edge mobile app. Our focus is on making banking as simple and convenient as possible for you.

Have more questions? Contact us or stop by a branch to speak with one of our friendly team members today! We’re here to help you every step of the way.